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MedStaff1Did you know that Digital Dictation can help your organization reduce costs and increase profit?

Advanced Digital Dictation Workflow systems are very cost efficient, compared with traditional simple dictation or aging transcription systems. For example, traditional telephony dictation with analog components requires a significant hardware expense. This type of traditional system can also require ongoing outside service from telephone providers. With an advanced Digital Dictation Workflow System, both of these expenses are eliminated.

Additional cost savings can be realized in terms of improved efficiencies. For instance, dictations captured digitally are immediately sent for transcription upon completion, whereas dictations captured via analog tape are generally not sent for transcription until the tape is full. With Digital Dictation, document turnaround time is improved and ensures a better flow of work for completion.

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Frequently Asked Questions about Digital Dictation

  1. What is the difference between a simple digital dictation system and an advanced digital dictation workflow system?
    Simple digital dictation systems use a recording device that is not connected to any software; simple voice files are sent via email without the advantages of a networked system. Advanced digital dictation workflow systems include the ability to set job priority, share files, automate job routing to specific typists/groups, and pull customized reports on job status/type, work volume, and completed/outstanding jobs. In addition, advanced systems offer secure transfer of voice files to either in-house or outsourced transcriptionists or typing pools.
  2. If a doctor dictates from his personal cell phone or BlackBerry, is that dictation secure?
    Yes, the voice file is encrypted and secure if captured using an advanced digital dictation workflow management application running on the mobile device.
  3. Do transcriptionists see improvement in their production with an advanced digital dictation system?
    Yes. Transcriptionist receive their jobs immediately after they are recorded and sent. Jobs are dynamically placed in their work queue in order of priority. Significant improvement in productivity is seen, particularly when compared with the use of analog tape systems.
  4. What is an SaaS (Software-as-a-Service/On Demand) system?
    Software-as-a-Service means that the system software and servers are managed by the software vendor. All upgrades to the software and the servers are performed automatically by the vendor, freeing internal resources to focus on core businss activities. (Traditional software applications are installed separately at the customer site on their own servers. The customer is responsible for obtaining and maintaining the infrastructure the software requires to operate.)
  5. Can a Digital Dictation Workflow Management System be integrated with an existing transcription platform? (Is it both a dictation AND transcription platform?)
    Yes. The system integrates with HIS, RIS and EPR systems and can be used to dictate or transcribe either inside or outside of the hospital using the LAN/WAN, internet or telephone. The system also supports the HL7 standards, making it simpler to integrate into hospital system environments. HL7 is a health industry standard designed to allow disparate computer systems talk to each other. This standard language has been adopted by some vendors, enabling it to fit directly into any Hospital IT infrastructure. As dictations flow through the system, HL7 based messages are sent as progress reports to the relevant stakeholders throughout the hospital.

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