Great Ormond Street Hospital for Children NHS Trust increases productivity with Nuance speech recogn





Great Ormond Street Hospital for Children NHS Trust increases productivity with Nuance speech recognition solutions by more than 40 percent

Nuance Communications, Inc., a leading supplier of speech solutions, today announced that its speech recognition technology SpeechMagic™ has helped Great Ormond Street Hospital for Children NHS Trust (GOSH) in Central London to increase productivity for plain film x-ray reporting by more than 40 percent. In addition, GOSH has been using the SpeechMagic™ powered reporting workflow solution Workflow Manager from Nuance partner Soliton IT Limited to link their Radiology Information System (RIS) and Picture Archiving and Communications Systems (PACS), thus ensuring greater documentation accuracy and reducing the risk of errors.

"We used Soliton IT’s Workflow Manager powered by SpeechMagic™ to tie image, report and paper request forms together. As radiologists transfer from one patient to the next within the RIS, the same transfer now automatically takes place on the PACS," said Simon Hadley, PACS/RIS administrator for GOSH. "Having the reporting solution between the two ensures that when we open a patient on the RIS, it opens the same patient on the PACS – this guarantees that the right information is reported on the right patient for the right investigation."

"We saw an improvement in quality, a reduction in turnaround time and an increase in patient safety as a consequence of implementing speech recognition", said Melanie Hiorns, consultant radiologist and chair of radiology. "In plain film radiography, before speech recognition, 40 percent of the reports were available within 24 hours. The addition of speech recognition raised this number to 65 percent almost instantly. While the transition to speech recognition can be tough at the beginning, the rewards are enormous."

Gosh is a highly specialised and recognised pediatric hospital. They take care of very complex conditions from all over the world: 95 percent of the hospital’s findings are ‘abnormal’, more than 50 percent of their patients are from outside London boundaries. This poses additional challenges on radiology documentation, as reports have to be efficiently distributed across the country and the world.

Nuance and GOSH have released a case study about the implementation of speech recognition which is available at http://www.nuance.co.uk/speechmagic/pdfcasestudies/

Nuance’s Healthcare Solutions

Nuance’s healthcare portfolio of proven, speech-enabled clinical documentation and communication solutions enable healthcare provider organizations to improve financial performance, enhance patient care, and increase patient safety. With more than 3,000 healthcare customers worldwide, Nuance has the experience and the solutions that meet the individual needs of any size healthcare provider organisation.

For more information about all of Nuance’s Healthcare solutions in the UK and Ireland, please visit: www.nuance.co.uk/healthcare/ .

Nuance Communications, Inc.

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.co.uk .

Soliton IT Limited

Soliton IT Limited is a UK software company specialising in speech recognition, digital dictation and workflow solutions for healthcare organisations. Workflow Manager is a Soliton IT Product. © Copyright 2009

CONTACT INFORMATION

Richter, Vanessa (Nuance EMEA)
Nuance Communications, Inc.
Tel: +32 9 239 8031
Email: vanessa.richter@nuance.com

Durand-Badel, Anne
Nuance Communications Austria, Healthcare Solutions
Tel: +43 1 60 101 1048
E-mail: anne.durand-badel@nuance.com

Watson, Bob
Soliton IT Limited
Tel : +44 208 123 7000
Email : bob.watson@solitonit.com

Erik Drewes
so2say communications Ltd
Kurfürstenstr. 114
10787 Berlin, Germany
T: +49 (0) 30 2191 3287
F: +49 (0) 30 2191 3611