Philips and Indonesian Siloam Hospitals sign multiyear partnership agreement





Royal Philips , a global leader in health technology, and Siloam Hospitals announced a five-year partnership agreement covering maintenance and operational services for all of Philips’ healthcare technologies installed in Siloam’s 21 locations across Indonesia. The new agreement aims to ensure the high quality of healthcare services that Siloam – Indonesia’s largest healthcare group – is providing to its patients, while at the same time improving operational and cost efficiency.

As a private hospital group, Siloam Hospitals provides general and highly specialist (quaternary) care to more than two million patients a year. It houses the region’s centers of excellence in oncology and neurosurgery. Siloam Hospitals uses a broad range of Philips healthcare technologies, such as suites for image-guided therapies and diagnostic imaging solutions (for example, MRI, ultrasound and mammography). Through this partnership, Philips will help to maintain the superior quality of healthcare solutions at Siloam Hospitals, helping 21 of its hospitals in Jakarta, Surabaya, Yogyakarta, Makassar, Bali, Palembang and other key cities to ensure patient safety is not compromised while delivering high levels of healthcare services.

“As a health technology company, Philips has a deep heritage in healthcare innovation and collaboration with medical partners, and we combine these two strands in our innovative partnership models,” said Henk de Jong, Chief of International Markets at Philips. “Providing advanced, well-maintained medical equipment is a key part of our efforts to provide healthcare providers with safe and cost-efficient healthcare services that benefit patients.”

“Our mission is to be a trusted healthcare provider of choice for integrated world-class healthcare, health education and research,” said Caroline Riady, Vice President Director at Siloam Hospitals. “Through this partnership with Philips, we are confident that we will continue to be the preferred healthcare provider of choice by extending exceptional operational and quality standards using leading edge technology, equipment, and services. We consistently strive to move ahead in providing quality healthcare services, hence we closely work with all other equipment providers to ensure that our equipment is operationally ready at all times.”

Siloam Hospitals, which was founded in 1996, is Indonesia’s most progressive and innovative healthcare provider, and has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of 400 general practitioners, 1,500 specialized doctors, 7,200 nurses, and allied health, technician and support staff, provides healthcare to nearly two million patients annually. In 2007, Siloam Hospitals Lippo Village became the first hospital in Indonesia to receive international accreditation from the USA-based Joint Commission International (JCI), with re-accreditation in 2010. Sister hospitals Siloam Hospitals Kebun Jeruk and Siloam Hospitals Denpasar have recently been accredited to JCI as well.

Joost Maltha
Philips Group Press Office
Tel: +31 6 10 55 8116
E-mail: joost.maltha@philips.com

Yulin Febrina
Philips Indonesia
Tel: +62 2965 1330
E-mail: yulin.febrina@philips.com

About Royal Philips
Royal Philips is a leading health technology company focused on improving people’s health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips’ health technology portfolio generated 2016 sales of EUR 17.4 billion and employs approximately 71,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

About Siloam International Hospitals
Siloam Hospitals, which was founded in 1996, is Indonesia’s most progressive and innovative healthcare provider, and has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of 400 general practitioners, 1,500 specialized doctors, 7,200 nurses, and allied health, technician and support staff, provides healthcare to nearly more than two million patients annually. In 2007, Siloam Hospitals Lippo Village became the first hospital in Indonesia to receive international accreditation from the USA-based Joint Commission International (JCI), with re-accreditation in 2010. Sister hospitals Siloam Hospitals Kebun Jeruk and Siloam Hospitals Denpasar have recently been accredited to JCI as well.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospitals to operate on a lower cost based on economic of scale. Hence, Siloam is able to increase affordability from all socio-economic backgrounds and provide access to quality and affordable healthcare all over Indonesia. The company’s vision of International quality, reach, scale, and godly compassion establishes the platform for Siloam to respond to the dynamic social transformation in Indonesia.