CEGA creates new role to meet rising demand for private repatriation

CEGA, the repatriation, medical assistance and claims provider, has appointed a new business development manager to meet the rising demand for private medical repatriations from travellers.

Nick Simon, who takes on the new role, will focus on the needs of ill or injured clients who require repatriation to their home country (wherever that may be) or a country that offers suitable medical care, but have no insurance, or find their policies do not cover them. He brings significant experience of the travel sector to the job.

CEGA reports that the growing global demand for repatriations calls for a range of flexible solutions: from road, rail and sea journeys and scheduled flights with medical escorts, to intensive care bed-to-bed air ambulance transfers with full medical and security management, complex travel arrangements and hospital admission. It cites heart problems, long-term illness and complex fractures among the most common conditions to necessitate repatriation.

Nick Simon comments, “Individuals in need overseas are not always aware that they can access repatriation services directly, without insurance, nor that a repatriation involves very much more than a journey. My advice is to always seek the services of an experienced provider who has the best interests of the patient at heart.

“A reputable supplier will fully assess a patient’s needs, select and deploy the right transport and medical care to meet those needs and support them (and their families) from one hospital bed to another. Where needed, they will also provide integrated security assistance.”

Muir Roberston, CEGA’s managing director, concludes: “We draw on over forty years’ experience, on in-house doctors, nurses and multilingual assistance staff and on a global network of hospitals, transport and security partners to provide the best patient care at the best cost.

“Testament to this is the fact that we were the first company in Europe to gain the Commercial Aviation Medical Escort Accreditation from EURAMI*: recognising our global expertise in end-to-end patient transfers.”

About CEGA
CEGA Group, part of the Charles Taylor Group, is a world-class provider of global medical assistance, repatriation, travel risk management and claims services. We manage over 45,000 cases per year and have more than 40 years’ experience of supporting a blue-chip client base that includes many leading banks, insurance companies, charities, NGOs and other global brands.

About Charles Taylor
Charles Taylor provides professional services to make the business of insurance work fundamentally better. We have been providing insurance-related professional services since 1884 and today we employ over 2,000 permanent and contract staff in 76 offices spread across 29 countries in the UK, the Americas, Asia Pacific, Europe the Middle East and Africa.

The Group operates through three businesses – Management Services, Adjusting Services and Insurance Support Services. We also own international life insurers, creating value by undertaking targeted acquisitions and achieving operational efficiencies.

Our breadth of services, our technical skills and resources and our global presence means we can manage and resolve virtually any insurance-related matter, wherever and whenever it occurs. Further information is available at www.ctplc.com