PatientPoint, one of the country’s leading digital health companies announced a strategic partnership with MyHealthTeam, the creator of the largest, most engaged patient social networks in the healthcare industry. This collaboration aims to provide patients in over 35,000 PatientPoint locations the opportunity to connect with and find support from others who share their chronic health conditions. The partnership aligns with PatientPoint’s mission to deliver vital information and resources to patients and healthcare providers at crucial moments in the care journey.
With the partnership, PatientPoint’s waiting room and exam room screens will feature messaging that promotes MyHealthTeam’s platform, which serves over 27 million patients annually through an expanding network of more than 60 patient communities. By scanning a QR code on PatientPoint devices, patients can instantly join relevant online communities, gaining support from other patients and access to information to better manage their health condition.
Results from an initial 5-week pilot showed strong interest from patients scanning the QR code, and an impressive 15% conversion rate of those scanning codes who went on to register as members on MyHealthTeam. The immediate patient uptake and significant engagement reinforces the value of connecting patients with information from their healthcare provider and others along their healthcare journey. MyHealthTeam patient communities are password protected, privacy-safe, monitored, and free for all patients.
The PatientPoint and MyHealthTeam collaboration has the potential to impact more than 750 million patient visits each year across all therapeutic areas. During the 5-week pilot, the partnership saw particularly strong engagement among patients with obesity or diabetes.
“Our partnership with MyHealthTeam underscores PatientPoint’s dedication to delivering relevant resources and information in the critical moments when care decisions are made,” said Mike Collette, founder and CEO at PatientPoint. “This collaboration reinforces our leadership in the point-of-care space and furthers our purpose of empowering better health for all. We know educated, engaged, empowered patients make better decisions about their health, leading to patients living more supported, informed and fulfilled lives as they manage their conditions.”
“With this partnership patients can get the care they need from their doctor, plus the ongoing support, guidance and education they need when not in front of their doctor,” said Eric Peacock, co-founder and CEO of MyHealthTeam. “By making MyHealthTeam’s patient communities available through PatientPoint’s extensive network of physician offices, we can improve health outcomes by providing timely support and information helping people feel more connected and informed before, during and after their visit with the doctor.”
