Salesforce announces Vaccine Cloud to accelerate global vaccine management


Northwell Health, Illinois’ Lake County, University of Massachusetts Amherst, and Gavi, the Vaccine Alliance, among others are using Salesforce technology to streamline vaccine management

Salesforce announced the launch of Vaccine Cloud technology to help government agencies, healthcare organisations, businesses, non-profits and educational institutions more rapidly, safely and efficiently deploy and manage their vaccine programmes. Current users of Salesforce technology specifically for vaccine administration reportedly include Northwell Health, Illinois’ Lake County, University of Massachusetts Amherst, Gavi, the Vaccine Alliance, and more.

As per a press release, Vaccine Cloud is part of Salesforce’s COVID-19 response technology solutions, which include vaccine inventory management, appointment scheduling, outcome monitoring, public health outreach and more.

Government agencies and public health agencies can reportedly use Vaccine Cloud to monitor their vaccination progress with data and insights, which helps enable them to maximise their programme effectiveness. This includes securing enough doses, monitoring patient outcomes, and making data-driven decisions based on community health needs and risk factors. And, with integration capabilities in Vaccine Cloud, these agencies can bring data from all relevant systems together within the platform, ensuring vaccine data is managed and tracked in one place.

Healthcare provider organisations can use Vaccine Cloud to streamline vaccination processes, such as inventory management, staff training and education, and payment and reimbursement. Vaccine Cloud can also handle all external communication to communities, such as a notification to schedule an initial shot or a reminder to come in for a second dose. And, because it’s built on Salesforce, providers can manage millions of patients across hundreds of sites and care locations with a platform that is efficient, safe and accessible from anywhere, according to the company statement.