Alex Cohen
Alex Cohen is the CEO and co-founder of Hello Patient, a healthcare AI company that runs the operations of outpatient healthcare practices, from the first patient call through the back office. Alex previously served as Senior Director of Product at Carbon Health, where he led patient-experience and operational automation initiatives. He has founded multiple successful companies, including Spendoso (enterprise spend management) and CommandDot, and his prior company Birch Finance was acquired by Even Financial. He is also an investor at ACBM Fund. With a decade of experience building and scaling products at the intersection of healthcare operations and technology, Alex has helped Hello Patient raise $30M across Seed and Series A rounds led by 8VC and Scale Venture Partners.
Hello Patient is a healthcare AI company that runs the operations of outpatient healthcare practices, from the first patient call through the back office. Its AI agents handle every patient conversation, inbound and outbound, across voice, text, and web chat. Agents answer calls, book appointments, run new-patient intake, answer insurance questions, take refill requests, follow up after visits, do recall outreach, convert referrals, and handle billing and collections. Founded in 2024 and based in Austin, Texas, Hello Patient integrates with the EHR, practice management, and CRM systems that healthcare runs on, including ModMed, athenahealth, and eClinicalWorks. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client.