Hemant Shah is Chief Executive at Medica Instrument Mfg Co. He has more than 30 years experience in the manufacture of lab instruments. Under his stewardship, Medica has progressed from manufacture of simple pathology & sterilization equipments, to include products today for QC, QA, Micro, Organic Chemistry and R&D labs. Medica’s Fully Automatic Autoclaves with documenting options are the preferred option at all leading Microbiology labs in the Indian Pharma Industry. The whole organization is focused towards customer support with over 50% of the Staff being in the QC, Sales & Customer Support departments.