Carestream Health earned the highest position in TractManager’s MD Buyline User Satisfaction Ratings across three categories—portables, X-ray detectors and room-based digital radiography systems—during 2019 survey periods.
Carestream’s DRX-Evolution Plus and DRX-Ascend systems scored high marks for performance, reliability, installation and service. The DRX-Plus 3543 detector remains the panel of choice among healthcare providers. It can be paired with all of Carestream’s DRX-based systems via its unique X-Factor capability—which enables easy transfer of detectors across X-ray units and made possible by a common graphical user interface.
“The MD Buyline report validates our commitment to innovation and leadership in digital radiography. It underscores the breadth and strength of our DR portfolio,” said Charlie Hicks, General Manager, Premium Tier Solutions at Carestream. “These independent ratings are especially important as they come directly from the talented healthcare professionals who use our products every day.”
The image clarity and quality of Carestream’s imaging systems were key differentiating factors for customers surveyed by MD Buyline. Carestream received praise on detector durability, software functionality and ease of transferring data as well.
Carestream’s fully featured, reliable DR systems are designed to meet the needs of hospitals, clinics, urgent care centers and other imaging services providers across the globe. The DRX Plus detectors are fast, light and fully compatible across the company’s DRX family of X-ray solutions.
MD Buyline reports are based on user satisfaction ratings in the following categories: system performance, system reliability, installation/implementation, applications training, service response time and service repair quality.
About MD Buyline
MD Buyline, TractManager’s strategic sourcing division, has served the U.S. healthcare industry with integrity for more than 30 years, providing valuable market research, planning, budget management, and consulting services to healthcare organizations to improve purchasing decisions for capital equipment, healthcare consumables, and purchased services. Our suite of strategic sourcing solutions delivers the robust data hospitals need to ensure maximum ROI on every vendor quote. We are exclusively focused on healthcare purchasing.