Keynote Announcement – JPMorgan Chase – Jeffery Davis, Executive Director, Operational Excellence


Jeff’s operational excellence career spans nearly 29 years including nearly 6 years with JPMorgan Chase, 11 years with Toyota and 12 years of external consulting.

Jeff leads global teams of vice presidents, project managers and associate consultants to create and deploy best practices rooted in Lean & Six Sigma across the world’s leading financial services corporation. Target areas of improvement include risk, customer experience, delivery, cost and employee engagement.

BTOES is the USA’s Primetime Business Transformation & Operational Excellence event, with 150+ speakers expected, below are the first 50+ speakers already confirmed: