Interclean Shanghai

Stanford Health Care selects Qualtrics to transform patient experience programme

Note* - All images used are for editorial and illustrative purposes only and may not originate from the original news provider or associated company.

Subscribe

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from any location or device.

Media Packs

Expand Your Reach With Our Customized Solutions Empowering Your Campaigns To Maximize Your Reach & Drive Real Results!

– Access the Media PackNow

– Book a Conference Call

Leave Message for Us to Get Back

Related stories

EU Begins Revision of Medical Device...

The European Commission has gone on to initiate a...

FDA Seeks Opinion on AI-Enabled Medical...

The U.S. Food and Drug Administration (US FDA) is...

FDA Approves Zenix Monitor-Defibrillator from ZOLL

ZOLL®, which happens to be an Asahi Kasei company...

MHRA in the UK Accelerates AI...

The Medicines and Healthcare Products Regulatory Agency (MHRA) from...

With several facilities throughout the San Francisco Bay Area in the US, Stanford Health Care offers cancer care, neurosciences, cardiovascular medicine, surgery, organ transplant, medicine specialties, and primary care.

Qualtrics will provide operating system, feedback and analytics tools to help Stanford Health Care build a real time patient experience platform, and consolidate its current listening programmes such as Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys, and assessments into single platform.

Stanford Health Care will be able to leverage live touchpoints and insights to re-imagine its conventional patient experience methods.

Stanford Health Care is claimed to have become the first academic medical centre to leverage Qualtrics XM/OS for its health system’s complete patient experience programme, including HCAHPS.

HCAHPS is a question survey instrument and data collection methodology that measures patient experience and determines reimbursement dollars.

Qualtrics Healthcare chief industry advisor Susan Haufe said: “Organisations like Stanford Health Care that prioritize getting to the heart of patient expectations and needs are the ones differentiating themselves in the marketplace.

“Qualtrics is the differentiator — a single platform that allows organizations to manage their in-person and digital patient journeys, act on real-time insights, and continuously design and improve the patient experience.”

The firm’s solutions, which are based on its XM Platform, are used by more than 400 hospitals and health systems. Besides being an approved vendor of HCAHPS, it is also HITRUST certified.

Latest stories

Related stories

EU Begins Revision of Medical Device Regulatory Framework

The European Commission has gone on to initiate a...

FDA Seeks Opinion on AI-Enabled Medical Devices Regulation

The U.S. Food and Drug Administration (US FDA) is...

FDA Approves Zenix Monitor-Defibrillator from ZOLL

ZOLL®, which happens to be an Asahi Kasei company...

MHRA in the UK Accelerates AI Rollout in the NHS

The Medicines and Healthcare Products Regulatory Agency (MHRA) from...

Subscribe

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from any location or device.

Media Packs

Expand Your Reach With Our Customized Solutions Empowering Your Campaigns To Maximize Your Reach & Drive Real Results!

– Access the Media Pack Now

– Book a Conference Call

Leave Message for Us to Get Back

Translate »