Change Healthcare Announces True View Healthcare Services Shopping Platform Creating a Simpler Smart

Change Healthcare, a leading provider of software and analytics, network solutions and technology-enabled services designed to enable smarter healthcare, announced that millions of consumers now have access to an improved healthcare shopping experience with Change Healthcare True View™, a robust healthcare services shopping platform.

The new Change Healthcare True View engagement platform is fast, configurable and intuitive. It leverages more than seven years of experience in the cost transparency space, best practice engagement strategies and contemporary design standards to help health plans and employers empower more informed healthcare consumers. The plan-specific details, personalized savings options, persistent search on every page and comprehensive results mean more savings opportunities for consumers and lower healthcare costs for Change Healthcare clients.

"We have always been dedicated to helping individuals find healthcare savings in a meaningful and easy way," said Doug Ghertner, executive vice president of Engagement Solutions for Change Healthcare.

"With these visual and functional platform enhancements, users will have a smarter, simpler inside look at how much their healthcare costs, allowing them to find ways to save on the prescriptions and medical services they need. We are excited to work side-by-side with our clients and their members to educate them and help them save."

Change Healthcare True View expands the ability to promote initiatives, wellness programs, centers of excellence and educational content through its Healthcare University®. The True View homepage features customizable and configurable tiles to highlight these important messages and ensure that Change Healthcare's clients are maximizing the value of the investments they make relating to healthcare benefits.

These enhanced capabilities create a connected hub for healthcare consumerism and address the rising demand for simple, user-friendly tools. The platform also features comprehensive results with search capabilities on more than 4,000 prescription medications and over 1,000 of the most commonly used medical services. Change Healthcare True View takes a proactive approach to consumer engagement, utilizing action-based messaging to remind members of savings opportunities through Ways to Save® Alerts and provide health and wellness reminders through Well Alerts.

"It is relatively easy to provide online tools to health plan and employer members, but it is more difficult to encourage members to use them. This redesigned platform, shopping alerts and educational wellness reminders create a comprehensive experience that draws users back again and again," said Keith Roberts, vice president of Engagement Solutions for Change Healthcare.

The Change Healthcare True View engagement platform includes:

  • Search functionality for a prescription, medical, dental or vision service that empowers members to compare costs and select the price they would pay at a specific provider, based on their individual plan, network and location;
  • Ways to Save® Alerts email and text messages that notify users of opportunities to save on their most common and recurring medical, prescription and dental purchases;
  • Well Alerts messages that point users to specific wellness initiatives;
  • Healthcare University, an engaging health literacy and education program that teaches users the basics of health insurance and how to shop for high-quality, cost-effective care; and
  • Provider Finder, a complete provider search directory, which points health plan members and prospective members to provider information and quality data.

To learn more about Change Healthcare True View, visit .

About Change Healthcare

Change Healthcare is a leading provider of software and analytics, network solutions and technology-enabled services designed to enable smarter healthcare. By leveraging our Intelligent Healthcare network™ – the single largest financial and administrative network in the United States healthcare system – payers, providers and pharmacies are able to improve efficiency, reduce costs, increase cash flow and more effectively manage complex workflows.  Learn more at .

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