Aster DM Healthcare signs with Siemens Healthineers to drive digital transformation


A leading healthcare provider in the Gulf Cooperation Council (GCC) has teamed up with Siemens Healthineers to accelerate its technological and digital transformation.

Aster DM Healthcare Group – which operates 27 hospitals, 118 medical clinics, 66 labs and patient experience centres, and 323 pharmacies in the Gulf region, plus India – has signed a seven-year partnership with the German company to upgrade its systems, develop further digital offerings, and support in training and capacity building in its GCC outlets, the business confirmed.

“Technology is changing at a rapid pace. At Aster Group, we are keen on adopting the technology systems, service levels, and integrated workflows that can help us [enhance] the patient experience and [provide] the highest standards of quality in the field of healthcare alike,” said Alisha Moppen, Deputy Managing Director of Aster DM Healthcare. “We also believe in the necessity of raising the level of healthcare, and we believe that strong partnerships with key stakeholders constitute the change factor that we see as essential in this sector in general.

“We are pleased to cooperate with Siemens Healthcare [as] part of a long-term partnership aimed at improving the healthcare services received by patients in the region.”

Eurohealth Systems (EHS), a Dubai-based firm that specialises in healthcare and advisory consultancy within the Middle East and North Africa – will facilitate the partnership, a key objective being workflow optimisation to improve clinical services.

Other key areas comprise continuous supply, maintenance, product lifecycle management, and medical technology.

Siemens Healthineers will also provide “educational services” to medical professionals.

“The agreement between the two companies revolves around a comprehensive value partnership and a long-term, performance-based relationship that enhances the capabilities of the Aster DM Healthcare Group to optimise clinical operations and expand its capabilities,” the Group elaborated in a statement. “The combination of medical technology systems and services included in the partnership will contribute to ensuring continuous access to the latest innovations in radiography technology and to enhancing the effectiveness of services across multiple sites.”

“We are pleased and honoured to enter into a long-term partnership with Aster DM Healthcare, which we believe will contribute to achieving the optimum level in workflows, facilitating digital connectivity, and ensuring continuous access to the latest radiographic technology solutions,” said Ole Per Malloy, CEO of Siemens Healthineers for the Middle East, and South and East Africa. “This valuable partnership is an excellent example of the innovative power that we can harness as healthcare leaders come together to transform healthcare delivery and improve patient experience, enabling It aligns with Aster DM Healthcare’s mission to provide high quality healthcare services at an affordable cost.”

Hani Abdel Sattar, EHS Director added: “This valuable partnership confirms that it is able to change the rules of the game in the market, using the capabilities of a leading group in providing healthcare services on the one hand and an expert medical technology company on the other hand, in order to create a very modern and tailored solution.”