GE Healthcare gets top ranking in Bone mineral densitometry customer satisfaction

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Bone mineral densitometry equipment, MD Buyline, an independent medical technology and informatics intelligence firm in its latest report, has ranked GE Healthcare number one for the second consecutive quarter.

Bone mineral densitometry equipment, MD Buyline, an independent medical technology and informatics intelligence firm in its latest report, has ranked GE Healthcare number one for the second consecutive quarter.  GE Lunar bone mineral densitometry products achieve the highest overall user satisfaction composite rating from MD Buyline’s member network of more than 3,200 hospitals

This achievement is consistent with GE Healthcare’s own customer satisfaction efforts, including its own customer advisory board, periodic surveys, and using feedback to seek continuous improvement. Latest scores reveal a 97-percent rate for customers who are not only satisfied, but often willing to recommend GE Healthcare Lunar Service to a peer.

GE Healthcare Lunar, the leading densitometry equipment partner worldwide, helps physicians measure bone mineral density in patients, as well as enabling licensed medical practitioners to simultaneously assess body composition and ascertain fat distribution in adults. This X-ray technology, called Dual-Energy X-ray Absorbtiometry or DXA scanning, measures and calculates bone, fat and muscle mass. Another Lunar technology uses quantitative ultrasound to measure the heel to assess fracture risk.

David Schlack, general manager of GE Healthcare’s Lunar Services said, We are very proud of this steady increase in scores from those who use the product every day. This reflects the GE Healthcare Lunar’s commitment to focus on the customer experience.