Partnership helps hospitals to extend reach beyond existing facilities while providing seamless patient care
Singapore, 15th July 2025 – InterSystems, a creative data technology provider managing over one billion healthcare records globally, and MyCLNQ Health, a digital health solutions leader, have announced a regional strategic partnership to help hospitals enhance patient engagement and increase service offerings across Asia. As part of the collaboration MyCLNQ will embed the InterSystems IRIS for Health™ data platform into its customizable, white-label mobile technologies to provide interoperability between MyCLNQ and other hospital systems for seamless patient care.
At the core of this partnership is a shared vision to create seamless, real-time engagement between hospitals and their patients. By combining InterSystems’ robust interoperability capabilities with MyCLNQ’s flexible mobile health solutions, hospitals across the region can now enhance care delivery, reduce integration complexity, and elevate patient satisfaction without needing to build their own patient-facing apps or expand IT teams.
“This partnership addresses a very real need for hospitals navigating digital transformation,” said Luciano Brustia, Regional Managing Director, Asia Pacific at InterSystems. “Healthcare institutions are under pressure to expand service offerings and to meet patients’ growing expectations of the care experience that should be convenient without compromising continuity of care. In partnership with MyCLNQ we are helping hospitals go beyond their traditional boundaries and deliver better care through real-time digital engagement.”
MyCLNQ Health currently operates in over eight countries, including Singapore, Indonesia, Malaysia, Vietnam, and Cambodia, offering a customizable and multilingual platform that allows hospitals to personalize features based on patient demographics and institutional needs. The white-label nature of MyCLNQ’s solution means hospitals can deploy a branded, patient-facing app rapidly while maintaining full visibility over the patient journey.
Comprehensive Patient Engagement Features
The partnership unlocks a range of tools for hospitals, such as real-time notifications and reminders, live reporting, ambulance bookings, satisfaction tracking, teleconsultation, and access to medical history. MyCLNQ enables providers to manage both patient and healthcare provider engagement on one unified platform, streamlining workflows and improving outcomes.
“We built MyCLNQ with the goal of empowering patients through convenient, technology-driven access to healthcare,” said Anwar Rafique, Co-Founder and CEO of MyCLNQ Health. “Our mobile app helps users book appointments, consult with doctors, and receive medication at home. With InterSystems IRIS for Health as the data platform, we can scale this experience across more hospitals, faster and more efficiently.”
InterSystems IRIS for Health is purpose-built to facilitate healthcare application development and interoperability at scale. Hospitals already using InterSystems platforms can integrate MyCLNQ Health with minimal time and cost, enabling rapid adoption without disrupting existing systems. For healthcare providers not yet on InterSystems, MyCLNQ Health can still be adopted seamlessly, thanks to InterSystems’ robust interoperability with healthcare standards and its scalable architecture, ensuring smooth integration with existing systems.
Empowering Hospitals with End-to-End Digital Solutions
MyCLNQ Health enables users to stay connected to their preferred healthcare providers while traveling, through a cross-border model supported by integrated payment systems and access to international medical professionals. Hospitals benefit from an end-to-end digital solution that can be launched without investing in new infrastructure or additional human resources.
The collaboration is driven by three key goals: increasing patient engagement, improving satisfaction, and empowering hospitals to extend their reach beyond their physical facilities. In a region where national blueprints are pushing for digital-first healthcare, the InterSystems–MyCLNQ partnership offers a tangible and scalable way to meet government mandates and patient expectations alike.
Looking ahead, both companies are committed to continuing innovation that supports connected care ecosystems, from primary care to diagnostics, insurance, and home health. Data captured via the MyCLNQ app, such as consultations, prescriptions, and patient feedback, can be securely fed back into the hospital’s system via InterSystems IRIS for Health, providing clinicians and administrators with a single, real-time view of each patient.
With hospitals seeking smarter, faster, and more cost-effective ways to modernize, this partnership delivers a future-ready model for patient-centric care, secure, scalable, and built for Asia’s dynamic healthcare landscape.
