Max Healthcare, MyHealthcare launch AI-powered remote patient monitoring network


Max Healthcare, India’s healthcare provider has launched device integrated patient monitoring framework. The launch of remote patient care monitoring will allow Max Healthcare to expand its geography of care, allowing patients from across India and globally to stay connected with Max Hospitals and its doctors.

As part of the remote patient monitoring, patients can use the platform over Max MyHealth+ to monitor their vitals with clinical devices integrated to the app, allowing clinical readings to flow seamlessly from the device into the app and into the EMR, for the doctor’s review. The Max MyHealth+ ecosystem built in collaboration with MyHealthcare, has integrated Blood Pressure monitors from Omron, ECG and Heart Rate devices from Kardia and Blood Sugar monitoring devices from Accu-Chek. The vitals are monitored using AI tools, which help in ECG interpretation, vital alerts to doctors if the parameters are outside the permissible limits.

Building on its patient-centric data-driven philosophy, the remote patient monitoring ecosystem will enable Max Healthcare to deliver speciality care programmes for their patients across India. Patients of Max Healthcare will soon be able to explore care programmes for diabetes management, cardiac care and hypertension management, which will include daily patient monitoring, periodic virtual consults with Max Hospital doctors, dieticians and clinical advisors.

Prashant Singh, Director IT and Group CIO, Max Healthcare said, “At Max Healthcare, our constant endeavour has been to use the advancements in digital technology, to provide best in class medical support to our patients. Our focus is to expand the geography of care for the Max Healthcare group. The launch of the remote patient monitoring platform, in partnership with MyHealthcare is an initiative to help enhance the healthcare services for our patients, at their homes. The service will help us extend our post hospitalisation services to Tier 2 and Tier 3 cities, thus making quality healthcare accessible to a wider population.”

The second wave of the COVID-19 pandemic has highlighted the much-needed focus on use of digital technology solutions such as telemedicine to deliver healthcare services to patients beyond the physical walls of a hospital. Home care service providers were able to deploy digital solutions for monitoring and managing the care needs for mild to moderate COVID patients.

Speaking about the partnership Shyatto Raha, Founder and CEO of MyHealthcare said, “Our belief in remote patient care was strengthened during the second wave of the pandemic. Building an ecosystem of care, beyond the doctor consultation is key in managing patient care. Through our partnership with India’s leading healthcare provider Max Healthcare, in delivering the Max MyHealth+ ecosystem, we have been able to build out integrated care services, whereby Max patients are able to seek healthcare services beyond consultations. The challenge across the industry has been in offering patients a digital platform that is easy to use. The device integrated offerings will allow patients to use clinical devices at home, which are seamlessly connected to the Max MyHealth+ app. The clinical data captured is managed with automated trend analysis and vital alerts. Remote care monitoring and use of care programmes, will help Max Healthcare manage their patients wherever they may be located.”

India faces today a significant shortage of healthcare providers, doctors, nurses and speciality care facilities. Expanding the reach of our healthcare infrastructure is key in being able to manage the demand-supply gap for healthcare services. Use of digital technology solutions such as telemedicine, e-pharmacy, teleradiology, tele-ICU, etc will be key drivers in reshaping India’s healthcare framework.