Nuance Communications, Inc., a leading supplier of speech solutions,announced that Leeds Teaching Hospitals Trusts (LTHT) has achieved a reporting rate from imaging of 98% following the introduction of speech recognition, which represents an increase of 48% over the previous workflow.
"The major benefit of the system has to be turnaround time. Within the first six months, we had reduced the average report turnaround time from 5.5 days to 2.1 days," says Lynne Gathercole, Radiology IT Systems Manager at LTHT. "The speech recognition system has allowed us to save money by reducing the use of external agency secretaries. Previously, we were outsourcing some of the transcribing for our basic radiology reports to these secretarial agencies. It has also freed up time for our fulltime secretarial staff, allowing them to devote more hours to consultant support and ultimately patient care."
Nuance speech recognition has been brought to LTHL as an integral part of the Soliton Workflow Solution, provided by the Nuance integration partner Soliton IT. The Trust has 175 concurrent system licences in its radiology departments; including radiologists, reporting radiographers and ultra-sonographers.
Dr. Philip Robinson, Consultant Radiologist and Head of PACS, LTHT says: "Speech recognition has been very helpful in our poly-trauma cases, where different radiology specialists examine different areas of the body. Previously, a secretary had to coordinate each of these reports into one final report, which then needed to be validated by each specialist. Now we just have to dictate the part of the report relevant to us, verify this and pass it on the next specialist. This really improves speed, and allows all clinicians dealing with the poly-trauma case quick access to the final report."
"From a user perspective, I find that the speech recognition solution is particularly attuned to medical terminology which really improves accuracy of the report, and speed," Dr. Philip Robinson says. "It ignores the ‘ums’ and ‘ahs’ that may confuse the medical secretaries. You can instantly modify and validate your report online while it’s fresh in your mind. You don’t have to revisit it, and deal with any blanks or question marks from secretarial transcriptions you may receive up to a week later."
Dr. Robinson also finds the auto-text codes to be very useful: "Rather than repeating an entire paragraph about the type of radiology examination that took place, I can just put in a code, which fills this in. I produce my reports by doing everything on my own. I don’t need to involve the secretary at all."
Nuance Healthcare provides a comprehensive family of speech-driven clinical documentation and communication solutions that enable healthcare-provider organisations to reduce operating costs, increase reimbursement, and enhance patient care and safety. The company’s solutions are used by more than 3,000 hospitals and 300,000 physicians worldwide. For all of its technologies and solutions Nuance provides a comprehensive range of professional services aimed at establishing speech recognition as the standard method of information capturing in healthcare. For more information about Nuance Healthcare please visit www.nuancehealthcare.eu.
Nuance Communications, Inc.
Nuance Communications, Inc. is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com .
Richter, Vanessa (Nuance EMEA)
Nuance Communications, Inc.
Tel: +32 9 239 8031
Durand-Badel, Anne (Nuance Healthcare)
Nuance Communications Austria
Tel +43 1 60119 1048
Scheuer, Armin (Agency)
Tel: +49 30 2191 3610
Bob Watson (Soliton IT)
Soliton IT Limited
Tel: +44 208 123 7000