Telehealth and Online Identity Verification: How to Create a More Inclusive Experience


COVID-19 has greatly changed how we care for ourselves and has resulted in a massive shift in how we connect with our doctors. But telehealth has tremendous potential beyond the pandemic as well. Virtual care expands healthcare access for everyone while also reducing disease exposure for patients and staff, preserving scarce medical supplies and reducing patient demand on facilities.

Researchers predict that up to $106 billion of current U.S. healthcare spend could be virtualized by 2023. This underscores the high rates of adoption among both patients and physicians, and the impetus felt among providers to offer safe, secure and easy to use virtual services as demand for telehealth continues to grow.

Telehealth has been essential to keeping people healthy and safe during the pandemic, and it has major potential to increase healthcare access for older adults in the future. However, it can also be stressful for those with an aversion to the idea of using technology to speak with their doctor.

Read Jumio’s e-book to learn how your healthcare organization can improve the telehealth experience for all patients while enhancing security through online identity verification.