The report is available now, Improving Health Begins with Understanding, features recommendations on how health professionals can better communicate with everyone, including older adults and people for whom English is a second language to help people better understand and use the information that is vital to their health, well-being and security.
Gianna Jackson, executive director of the CIGNA Foundation said, Health care can be complicated and frustrating. Ninety million people in the United States struggle to understand health information. It’s our responsibility to speak plainly, to stop using jargon and to simplify the language of health care. Helping people through the words we use with customers and throughout communities is one way we can make the pathway to good health less complicated and more personal.
CIGNA Foundation Forum on Health Literacy was the first in a series of annual community events on major health topics.