Why Is Flexibility Important In Healthcare?


It is generally assumed that American healthcare is held together by series of stringent rules. To break them is to court chaos, inviting anarchy into the system.

However, the sector has become more flexible in recent times. Multiple innovations are changing the industry, and the mentality of workers has slowly started to adapt as well. The rulebook has not been thrown out of the window. Instead, it has had a few necessary chapters added to it for the benefit of all.

Some changes to healthcare can even better accommodate the needs of more patients, so professionals should take potential adjustments seriously and adhere to each of them where better results can be found. Otherwise, there is a genuine possibility that those in their care will be denied access to the crucial support and treatment they require.

So, where is there room for some creativity? Just how important is flexibility when it comes to the provision of healthcare? What should the workers themselves keep in mind here? Read on for more details.

Accommodating Telemedicine Options

An unprecedented worldwide catastrophe, the coronavirus changed how people seek treatment for illness and injury. The healthcare industry has needed to adapt accordingly.

Predictably, the pandemic has accelerated the use of telemedicine technologies, enabling patients to seek health guidance remotely. Americans were slow to pick up on the trend pre-coronavirus, but social distancing measures meant that telehealth interactions were projected to reach 1 billion by the end of last year.

These changes may be permanent too. After all, as more people report feelings of unease and anxiety, it may be many American’s favored method of receiving healthcare advice. They can do so from the comfort of their home rather than in the office of a stranger. Additionally, those who are busy may seek guidance via these telemedicine channels also.

Flexibility could save lives here. If people do not feel brave enough to visit their doctors in person, telemedicine may be a suitable alternative to prevent any number of serious illnesses. Ultimately, it is undoubtedly better than not receiving medical guidance at all.

Innovative Remote Surgeries

It is not only medical consultations that the coronavirus has changed. Important procedures have also been influenced, with new technologies immerging to compensate for any workplace restrictions in healthcare.

For instance, robot assisted surgeries were a blessing to healthcare professionals, ensuring minimum contact between the patient and the professional during the pandemic. As these operations commenced, surgeons sat at a computer-operated console. In many instances, it gave them greater control over the procedure, enabling them to command the precise hand movements of the robotic arms. Ultimately, these technologies have undoubtedly been life-saving in many instances.

Once again, it is worth speculating whether these innovations are a temporary measure only. If the robotic hand movements are so precise, could they supersede the jitters of a nervous surgeon? Of course, it would be preferable if medical professionals could perform their roles to a fault, but even the ablest professionals can be prone to human error. Perhaps unfortunate incidents could be mitigated via these technologies?

Streamlined Payment Processes

Unfortunately, healthcare in the US is frequently plagued by overly complicated payment procedures. In some instances, the issue of compensation can raise barriers and interrupt the healing process.

However, NadaPayments’ healthcare payment system offers complete flexibility and transparency for both patients and healthcare professionals. There are various payment options available that accommodate any financial situation, with in-person, online, over the phone, or mobile payments all being readily available. They also answer any questions and disclose their data security methods so that patients always know where they stand.

Additionally, this healthcare payment system ensures that the professionals get paid sooner. Less manual effort is required on the admin side of things as well, which means they do not need to issue bills, orchestrate deposit checks, or chase down late payers. These situations almost resolve themselves through the ease of the system’s use and free up time to attend to more pressing matters.

The last thing patients need in their healthcare experience is their finances taking a substantial hit. Not only this but patient care can be disrupted when busy work with payments becomes overwhelming. Ultimately, flexible payment systems ensure that everyone’s best interests are protected on both sides of the healthcare line.

Improved Data Management Solutions

Both patients and healthcare professionals have sensitive personal data to share with their practice. When that happens, their information needs to be safeguarded thereafter.

File cabinets and folders were once popular, but they have been rendered obsolete by the range of IT technologies that are now available. Many healthcare businesses should now be using cloud storage solutions to store sensitive information for the following reasons:

  • Remote access – So long as healthcare employees have suitable smartphone apps, they can access their essential data anywhere and everywhere.
  • Faster communication – Data can be shared between colleagues instantly, reducing the need for in-person meetings or frantic folder searching.
  • Compartmentalizing data – Certain files can be stored in password-encrypted areas of the cloud, meaning that users will be unable to access data that does not pertain to them.
  • Scalable technology – Healthcare businesses do not need to be wholly reliant on these systems immediately but can progressively utilize them over time to ease the transition.
  • Backup Options – Replicated data can be stored on the cloud and accessed in the event of a data breach, minimizing crippling setbacks.

Cloud storage is highly dynamic and a great asset to the healthcare professional. Productivity can be improved here, which may also influence the quality of care patients receive. For instance, a doctor may spend more time comforting and getting to know their patients instead of fixing relentless admin logistics.

Heightened Employee Awareness

Healthcare professionals are intelligent individuals, and they must never lose their aptitude for further learning. By keeping their minds open, they may be able to identify multiple ways to improve their practice and thus patient care.

After all, implementing cloud storage may be a fruitless endeavor if workers are not well-versed in its use. If they do not take these matters seriously, improper use may occur or even a lack of use altogether. Therefore, worker attitudes must change alongside the integration of new technologies and processes, minimizing growing pains in the evolution of their workplace. Even one neglectful healthcare professional can leave a practice vulnerable here.

Unfortunately, digital attacks on the healthcare sector are also on the rise, with data breaches in Michigan revealing names, insurance details, and contact information of 3.3 million patients. Healthcare professionals may assume they have limited options in resolving these problems and leave the responsibility for IT technicians. However, even simply avoiding phishing scams in their emails can potentially better this situation. They could also implement a backup data strategy to minimize any possible downtimes. Often, many of the solutions are simple.


The healthcare industry has rightly been strict with many of its measures in the past. Today it continues to uphold high standards. However, there is room for flexibility in the industry, especially as new technologies and work trends begin to immerge. So long as healthcare workers are willing to be creative and adaptable in their processes, significant strides can be made throughout the sector. Ultimately, the patient must always come first, and healthcare professionals should do everything in their power to meet that unwavering goal.