Yeovil Hospital to Make Significant Advances in Patient Care Clinically Advanced Paperless System

Thousands of patients are to receive safer and better coordinated care now that Yeovil District Hospital NHS Foundation Trust has gone live with InterSystems TrakCare®, a unified healthcare information system.
In a major step towards becoming paperless, Yeovil has become the first of three NHS trusts, in a regional collaboration known as SmartCare, to deploy TrakCare, with Northern Devon Healthcare NHS Trust and Gloucestershire Hospitals NHS Foundation Trust set to follow.
With the TrakCare system already being widely deployed across Scotland’s health boards, this initiative will feature a localised edition of the technology specifically for England, which will enable hospitals to configure the system to suit local clinical needs.
Some £27.5m of benefits are expected in Yeovil alone, now that previously separate patient information systems have been replaced with TrakCare.
Phase one of the clinically led project has now been completed. Crucial information has been successfully migrated into TrakCare from the Trust’s aging patient administration system, and previously isolated systems across emergency, maternity, inpatient and outpatient departments.
The new system is already delivering significant benefits across Yeovil District Hospital, including improved alerting and accurate electronic capturing of clinical outcomes, which is enabling more timely actions and confidence in planning. In addition, with the ability to now track real-time bed state information, specialists can search for patients with specific conditions and free up beds. Clinical teams can access the new system directly at the point of care, and remotely.
The second phase of the TrakCare deployment has already begun, and is expected to make Yeovil one of the most digitally advanced NHS trusts in the UK. By eliminating outdated paper processes and delivering rich clinical functionality, clinicians will access all the information they need in one system, creating greater opportunities to improve the lives of patients.
Dr Anthony Smith, Chief Clinical Information Officer, Yeovil District Hospital NHS Foundation Trust, said: “Clinical staff in Yeovil have taken real ownership over TrakCare and its potential to enhance patient outcomes and join up services, playing a key role in influencing how the system works for us in practice. Having a single source of truth on the patients in our care will help us to deliver safer and more effective care based on a complete view of the patient’s journey.
We already have a better view of the hospital now that the system has gone live, and patient handover between departments now flows more efficiently. As we enter into phase two, we will start to realise the real benefits of becoming a paperless hospital, with enhanced clinical functionality, electronic notes, electronic prescribing and much more.”
TrakCare will also support national drives to personalise health, manage populations and integrate health and social care.Jason Maclellan, Chief Information Officer, Yeovil District Hospital NHS Foundation Trust, said: “Better information is about more than efficiencies and savings. The big prize of bringing data into one place rests in the possibilities for real transformation. Our TrakCare go-live has laid the foundations for integration across the entire health economy. A single source of information will ultimately allow healthcare professionals to manage health across the entire population, spot gaps in care, and identify variation in cost and outcomes, so we can better connect with our patients and deliver services closer to their needs.”
By the end of phase two, the trust anticipates it will move closer to reaching HIMSS EMRAM Stage 7, a digital maturity rating achieved by only a select few hospitals throughout Europe.
Burdens on IT and management staff have also been reduced, so that they can better focus on the delivery of the best possible care. Legacy systems have traditionally been hosted on-site, but TrakCare is hosted for Yeovil in a managed service by InterSystems. This will allow in-house staff to free time that would have been spent on maintenance and upgrade tasks, and will improve stability of the system with smoother upgrades.
Mark Palmer, Country Manager, InterSystems UK, said: “Yeovil is already reaping significant rewards for better care now that it has gone live with TrakCare and will have one of the most clinically advanced systems anywhere in the UK on final completion of the project. TrakCare represents collaborative learning among all of our NHS customers. It is about sharing best practice, and refining our technology to real and immediate local clinical needs, so that information can be used to help clinical staff deliver the very best care to patients.”
About Yeovil District Hospital NHS Foundation Trust
Yeovil Hospital NHS Foundation Trust is the organisation responsible for running Yeovil Hospital.
The Trust is overseen by a Board of executive and non-executive members which ensures the Hospital is properly and efficiently run, providing patients with the best possible experience and outcome.
With around 2,200 staff, working to care for approximately 185,000 people, primarily in south Somerset, North and West Dorset and parts of Mendip, the trust has 345 beds, and a private patients’ wing, the Kingston Wing. It provides a full-range of clinical services, including general medicine, cardiology, general surgery, orthopaedic surgery, trauma and paediatrics, with an emphasis on enhanced recovery.
Each year, the trust deals with around 20,000 emergency admissions, 3,500 elective admissions, and 18,000 day cases. More than 40,000 people attend its accident and emergency department each year, its maternity department delivers nearly 2,000 babies, and its intensive care unit looks after many hundreds of people.
About InterSystems
InterSystems is the information engine that powers some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information, visit
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