Apollo Hospitals launches Clinical Intelligence Engine app to elevate doctor productivity and patient satisfaction


The Apollo Hospitals Group today announced the launch of Apollo Clinical Intelligence Engine(CIE), a clinical decision support tool, to be opened to use by all Indian doctors on Apollo 24*7’s platform. Developed using the latest techniques in Artificial Intelligence(AI) and Machine Learning(ML), this tool hopes to elevate the accuracy of diagnosis, doctor productivity, and patient satisfaction.

The Clinical Intelligence Engine is capable of analysing vast amounts of data to help healthcare professionals identify patterns that may be missed otherwise. Numerically speaking, the intelligence engine has over 1300 conditions and 800 symptoms in its vocabulary, covering 95 per cent of everyday case mixes in OPDs.

This tool is designed specifically for the South Asian Region mix, powered by a knowledge base built, maintained, and periodically reviewed by an in-house team of more than 500 Apollo doctors and specialists. It helps and supports differential diagnosis situations as well, enabling doctors to be more prompt and precise for better clinical outcomes.

Dedicating the Apollo Clinical Intelligence Engine to all doctors, Dr Prathap C. Reddy, Chairman, Apollo Hospitals Group said, “It has always been my wish to do more to make India truly healthy, especially when we face a huge tsunami of non-communicable diseases (NCDs) such as diabetes, heart disease, and cancer. The CIE could not be restricted to Apollo but must be shared with doctors across India. I am therefore happy to offer the Apollo CIE to every qualified, practicing doctor in India.”

The Apollo CIE also increases the scale of operation for healthcare providers by helping organisations meet the multi-channel demand for access with safe, clinically validated health interactions via the Symptom Checker and doctors equipped with this expert clinical knowledge system. Apollo CIE analyses users’ symptoms, determines the cause, and recommends the next best actions.

“The launch of the Apollo Clinical Intelligence Engine is a major milestone for us at Apollo Hospitals. When we empowered Apollo doctors with CIE in OPDs a few months back, we found a tangible improvement in the accuracy of diagnosis, doctor productivity, and patient satisfaction. Currently, more than 4000 Apollo doctors are using it and have seen a considerable impact in their diagnosis outcomes; it has become a part of their routine OPD operations,” said Sangita Reddy, Joint Managing Director, Apollo Hospitals Group.