Health Insurance is a fundamental need now than just a protection. The important aspect in health insurance is to have claims process easy, smooth and digital. About US $61 Billion out of US $91 Billion in 2019 was spent as out of pocket expenses. Health Insurance needs transformation from legacy to build new age digital, personalised, connected and automated processes from filing, tracking to final settlement using AI, ML & Learning. There are many problems that exists in health claims process, some of them are:
Problems in Health Insurance Ecosystem
- Patients find it difficult to file claims specially due to lack of awareness and also challenge in terms of what is needed and what to submit for claims?
- Patients sometimes don’t understand what is covered or what is not covered?
- For more than 60% patients, health access is costly and they have no access to health insurance protection
- Digitization of Healthcare, Access to right health insurance products based on need is a challenge. Mental Health, Health advisory is still the biggest challenge.
What Artivatic is doing in Health Insurance Claims Transformation?
Artivatic is a full-stack InsurTech that focuses on building new-age insurance & health solutions to solve the need of its customers and transforming in to digital claims process. Artivatic has built health insurance stack to have 360 ecosystem in place.
Artivatic’s ALFRED- AI HEALTH CLAIMS platform is building 360 health ecosystem using tech & data to transform how real-time claims process can be settled. The important aspect of real-time claims settlement is to build connected journey to patients, providers and payers.
Unified Health & Insurance Platform
Unified Platform for Patients/Providers/Payers for using AI to Analyse pre-existing medical history, Disease prediction and recommendation for patients & providers and providing same information to payers for better health protection.
Document Digitization & Health Analysis
Processing Medical documents, billing, discharge summary and more. Analysing pre-existing medical history, Disease prediction and recommendation Reports/Analysis/Digitization.
Patient Advisory, Wellness and Risk Scoring
Mental Health /Reducing health/medical/operation costs & Real-time Risk identification. Lifestyle/Wellness mapping with new health devices and past clinical/diagnosis data to provide health risk recommendation, preventive healthcare to reduce medical costs & improving life.
Seamless Claims Pay-out. Access to Health Financing.
Instant unified AI Platform for claims assessment and pay-out connected with insurance /provider platforms. Access to Health Financing via Credit/Loyalty Cards/Low cost medical /health services on provider/patient side using risk based analysis & decision.
ALFRED: AI Based Health Claims Solution Benefits:
Cashless + Reimbursement+ OPD + Hospicash + Loyalty Cards
- Automated Medical documents digitization [Printed, scanned, Handwritten] > 90% Accurate
- Reducing TAT up to 90%
- Indexing system for medical records, billing, and other data to provide better risk assessment in real time, UP 50% better risk assessments
- Fraud & abuse detection >30%
- Connected ecosystem via APIs for patient, provider and payers – Easy Integration
- Product configuration and rules edit engine – retail /group
- Automated Medical Billing/Coding – IRDA/ICD10 etc.
- Digital Pre-Auth and claims processing journey with digital consent process
- Integration of NDHM for request for health data
- Real-time claims status update, share documents etc. without sending over email/whatsapp etc.
- Real-time decision making engine for patients, providers and payers via Auto-adjudication and claims denial solutions
- Self-learning and evolving system for better risk assessment, fraud and decision making
- Workflows and Payment systems Integrated
- Easy customized to the need for use to connect to any core claims system or use independently
- Build health network digitally and assign benefits for health insurance products
- Digital Tarif/SOC management system for approval, update and use [Without investing time for hospital manual contracts, record and negotiation]
Artivatic is a global risk & decision-making platform that automates human decisions in insurance & healthcare to provide efficiency, transparency, risk assessment, personalization and digitization in entire lifecycle of operations. The platform uses deep learning and proprietary algorithms to offer insurance & healthcare solutions like smart risk underwriting, alternative data insights, Real-time personalized product offering & automated onboarding, claims automation, sales & distribution, self-branch servicing, customer 360, insights and analytics, Artivatic empowers insurance & healthcare businesses and developers to re-imagine insurance & health products for the next billion users.
Artivatic’s some flagship Products: AUSIS – AI Smart Underwriting Platform, ALFRED – Auto, Health, Accidental Claims Automation Platform, ASPIRE CUSTOMER- AI Healthcare Platform for patient & Provider, CARSURE – Vehicle claims Estimation, MiO Sales – AI Based Distribution, Sales, Lead& Marketing automation, ASPIRE BUSINESS: AI Based SaaS Platform for group health & commercial insurance, INFRD: 400+ AI infrastructure for Insurance.