WellSpan Health successfully implements health record system in Franklin and Cumberland


WellSpan locations in Franklin and Cumberland counties successfully introduced an advanced, new electronic health record (EHR) system, known as Epic, offering a single patient record system across the health system.

The implementation brings all WellSpan clinicians onto the same electronic health record, a pivotal step in the integration of WellSpan locations previously part of Summit Health, allowing all WellSpan teams to seamlessly coordinate care for patients across 200+ care locations across the system’s six-county footprint.

The completion of the implementation also extends access to WellSpan’s enhanced patient portal to all WellSpan patients. MyWellSpan encourages patients to be more engaged with their care by offering secure, online access to all of their health information in one place, online appointment scheduling, enhanced bill payment options, an expanded electronic check-in process for pre-registration of appointments, and the option to receive text message alerts for portal notifications. Patients using WellSpan’s digital apps, such as WellSpan Online Urgent Care will be able to integrate their visits with their patient records. Additional digital offerings, including BabyScripts, a mobile app to help expectant mothers more easily follow their care plan and access customizable resources and educational content during their pregnancy, will now be available for patients in Franklin and Cumberland counties.

“Unifying our electronic health record across WellSpan’s geography is a significant milestone in our journey to lead the region as a seamless, integrated delivery system,” said WellSpan Health President and CEO Roxanna Gapstur, Ph.D., R.N. “Our friends and neighbors in Franklin and Cumberland counties now have access to more convenient options to manage their healthcare, and our full WellSpan team can now connect and transform like never before. It’s all part of our commitment to delivering greater value by providing the highest quality and exceptional experiences at an affordable price.”

Gapstur said WellSpan Health chose to partner with Keystone Health and Parkway Neurosurgery to install Epic together, so patients using services from one community could have the ease of a single record. She explained the care teams for expectant mothers who choose to receive prenatal care at Keystone OB/GYN, for example, but would deliver at WellSpan Chambersburg Hospital, would have access to the patient’s record and could ensure timely coordination of her care.

“Keystone Health and WellSpan have a long history of working together to provide the very best patient care, right here in Franklin County,” said Keystone Health President and CEO Joanne Cochran. “With the implementation of the Epic electronic health record system, the two health systems are able to provide one centralized health record for patients who visit both organizations, resulting in patients having access to their health information when and where they need it. We are pleased to offer this service alongside WellSpan for the convenience of our mutual patients.”