ReminderPro 2008 automated messaging system with VoIP support for healthcare organizations

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Inphonite, LLC today announced a new version of its ReminderPro 2008 automated messaging system.  The ReminderPro software solution is designed to deliver appointment reminder messages via telephone and email to patients of small, medium, and large medical and dental practices. The new version includes support for Voice-over-Internet protocol (VoIP) technology, MS Windows Vista, as well as new analog and digital telephony cards from PIKA Technologies for increased configuration flexibility, performance, and scalability. ReminderPro integrates with over 400 scheduling and practice management software systems and helps improve office staff productivity, raise kept appointment rates, and maintain friendly provider/patient relations.

Inphonite, LLC today announced a new version of its ReminderPro 2008 automated messaging system.  The ReminderPro software solution is designed to deliver appointment reminder messages via telephone and email to patients of small, medium, and large medical and dental practices. The new version includes support for Voice-over-Internet protocol (VoIP) technology, MS Windows Vista, as well as new analog and digital telephony cards from PIKA Technologies for increased configuration flexibility, performance, and scalability. ReminderPro integrates with over 400 scheduling and practice management software systems and helps improve office staff productivity, raise kept appointment rates, and maintain friendly provider/patient relations.

Brian Fink, MIS manager for the Zepf Mental Health Center in Toledo, Ohio said, ReminderPro has increased our office productivity by automating the appointment reminder phone calls and messages to our patients, where previously our staff had to make the calls personally. he system integrates seamlessly with our practice management software and the new VoIP capability gives us the ability to increase our outbound calling capacity without additional hardware investment.

Brett Sumpter, Regional Account Manager, PIKA Technologies said, The ReminderPro software works great with our telephony cards and can provide small and medium-sized offices with a flexible, low-cost solution for automated messaging. Additionally, our VoIP enabling technology is used with ReminderPro to provide offices with even greater flexibility, scalability and potential cost savings.

Michael Harris, president of Inphonite, LLC said, Inphonite listens to its customers and makes continual improvements to ReminderPro based on their feedback, priorities, and the evolving technological advancements in the industry. Our goal is to provide cost effective, feature rich automated messaging solutions for physician’s offices that are extremely easy to use and maintain.

ReminderPro Automated Phone Messaging System – Overview ReminderPro is the solution of choice to over one thousand healthcare organizations, businesses, educational institutions and government agencies. The ReminderPro automated messaging system is available as a single-line, dual-line, or multi-line system capable of handling multiple and simultaneous outgoing messages. The system supports automated reminder phone calls and emails, and allows the recipient to confirm calls, replay messages, leave messages, or transfer to a live person during office hours. ReminderPro can be configured to work via VoIP, which requires no telephony hardware, as well as with telephony cards from PIKA Technologies and Dialogic.

 ReminderPro 2008 DX – Feature Highlights

    * Powerful Message Maker: Allows customized data-driven messages that can include additional information such as directions to your office, new products or services offered, special instructions, or any important information you wish to include.

    * Compatibility & Seamless Integration: Compatible with virtually all practice management, scheduling, database, and electronic medical records (EMR) software.

    * Data Import: Safely transfers data into ReminderPro from scheduling or management software.
    * Advanced System Security: Ability to restrict or limit access to ReminderPro helps prevent unauthorized setup changes and assists with maintaining HIPAA compliance.

    * Call Results Reports: Can be directed to printer, fax, file or email automatically following a call session and are archived and retrievable by date range, for later analysis and reporting.

    * Enhanced Name Pronunciation Options: Able to record names in personalized voice or access a pre-recorded library of over 20,000 names.

    * Customizable Touch Tone Response Options: Allows users and administrators to assign different touch-tone response options for each message, create message trees, and conduct telephone surveys automatically.

About PIKA Technologies PIKA Technologies for over 20 years has been providing developers with the tools they need to build advanced voice and fax applications like IP PBX, fax broadcast and self-service IVR. As the technology landscape has changed, so too has PIKA, building out its product offering so its customers can choose the right tool set for their applications. Whether building applications using board-based media processing or using host-based solutions, application developers of all kinds turn to PIKA for their development tools.

About Inphonite, LLC Inphonite, LLC (formerly JulySoft) develops and markets professional, automated phone messaging systems and interactive computer telephony products that improve the profitability and productivity of a wide range of organizations. Inphonite, LLC has nearly twenty years experience in PC-based telephone communication solutions, and seamless integration to more than 400 software systems, Inphonite is the solution provider of choice for over one thousand healthcare organizations, businesses, educational institutions, and government agencies. For more information on Inphonite, LLC, JulySoft and products, visit the company Web site:  www.inphonite.com or call: (800) 350-7693 (U.S. & Canada) and (520) 797-1844 outside of the U.S., or email to: info@inphonite.com.