Baptist Hospital Northeast in La Grange, Ky., the health system became the first to simultaneously implement both the access and business management modules of McKesson’s Horizon Enterprise Revenue Management solution. The innovative solution, which became generally available Sept. 29, combines rules-based software and connectivity services to help organizations transform revenue management.
Carl Herde, chief financial officer, Baptist Healthcare System said, We recently benchmarked ourselves against best practices. While we were very cost-effective with our existing processes, we expect to see even more significant improvements with this solution, and our plan is to implement so that we achieve quick results
The solution’s access management module allows healthcare organizations to collect appropriate financial information on patient treatment to help meet regulatory requirements and collect full payment for services at the beginning of the patient interaction process. The business management module supports the creation of charges, distribution of claims and receipt of payments.
ackie Lucas, vice president/chief information officer, Baptist Healthcare System said, Our clean claim rate already is 10 percent better. In addition, staff that have been admitting patients for 20 years tell us that the system is so intuitive and easy to use that it now takes them a third of the time to admit a patient.